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FQA
FQA
1.What types of car accessories are available?
We mainly produce accessories for BMW, Mercedes Benz, Audi, Volkswagen, Porsche, Tesla and other car models
2.What materials can be customized?
Customized materials include leather, carbon fiber, forged carbon fiber, Alcantara
3.What is the delivery time for the order and logistics?
The order processing time is 3-7 days, and some customized products require 7-14 days. The transportation time is calculated as 7-15 days from the start of shipment, and the specific time is determined by the logistics selection and customs procedures processing speed
4.Who is responsible for customs duties and logistics fees？
After the customer makes the payment in the store, we will arrange for shipment. During this period, we are responsible for all logistics, customs, and value-added tax. Customers can patiently wait for the package to arrive in the destination country
5.Do you provide installation guidance？
For the products purchased in our store, if customers have any requirements, we can provide installation manuals
6.What should I do if the product is not suitable or damaged?
We usually do not accept returns. If it is an issue with the product being unsuitable, it is important to inquire clearly before purchasing to avoid this problem. If the product is damaged, please provide us with photos or videos as soon as possible, and we will handle it for the customer according to the situation
7. Does the steering wheel provide airbags?
If the customer requires airbags, we can provide them, but they need to contact us to purchase them separately. The pictures of the products listed do not come with airbags